Turn fixes into repeatable work.
Turn a successful investigation into a reviewed Runbook. Reuse scripts and checks, keep the history, and give the next technician a proven starting point.
AI-powered IT operations
Describe the outcome.
OccamIQ does the IT work.
Service desk, endpoint management and AI automation in one platform. Resolve requests, keep your fleet healthy, and turn successful fixes into repeatable work.
Built for IT teams and MSPs
- Service desk + endpoint management
- Windows, macOS and Linux
- Made in Europe
Start with a goal.
Finish with a result.
From an employee’s request to a change across your fleet, OccamIQ connects investigation, planning and execution. Set the outcome and the boundaries. Follow the work through to a verified result.
You askA policy noticesA case arrivesOne connected workflow
The goal comes first
Say what should be different.
Describe what you want to achieve, from restoring a connection to rolling out an application. OccamIQ brings together the right organization, devices and operating context.
One workflow for a single device, a mixed fleet or multiple client organizations.
OccamIQ AssistantAcme Logistics
“Replace our VPN client.
Start with the finance team.
Keep everyone connected.”
30 laptopsFinance firstMixed fleet
An outcome, in your own words.
Evidence before action
A plan grounded in your machines.
The assistant investigates the current state, finds a reviewed Runbook or drafts the missing steps, and prepares the actions for your targets.
Scope, verification and recovery are part of the plan before work begins.
Proposed plan30 laptops
- InvestigateOld client found · 3 laptops offline
- Choose a RunbookReplace VPN client · reviewed version
- Prepare the rolloutFinance first · verify each connection
Control stays with you
Approve the change.
Or let your rules decide.
See the scope and the proposed actions before anything runs. Routine work can follow an approved policy; consequential changes wait for a person.
The assistant works within your permissions.
Review changeNeeds approval
Replace VPN client
- Organization
- Acme Logistics
- Targets
- 30 laptops · finance first
- Change
- Install, connect, then remove old client
- Recovery
- Keep old client if verification fails
Your approval authorizes this plan
Work reaches the endpoint
Make the change.
Check the result.
Run approved work on Windows, macOS and Linux. Track progress across the fleet, verify each result, and route exceptions back to the right people.
Success means a verified outcome, with failures and offline machines visible.
Rollout resultsAcme Logistics
- Verified
- 25
- Kept old client
- 2
- Offline
- 3
The next fix starts ahead
Keep the proof.
Reuse the procedure.
Keep the actions, results and approvals with the work. Turn a successful fix into a reviewed Runbook your team can use again.
Every resolved issue gives the next technician a better starting point.
Run completeRecorded
Replace VPN client
30 targets · outcomes recorded
- Commands and verification results
- Approval and acting user
- Runbook version used
An illustrative workflow with demo data.
Service desk
Requests, Cases, approvals and shared knowledge.
Endpoint management
Windows, macOS and Linux. Inventory, software and remediation.
AI automation
From investigation to verified action, under your rules.
A workspace for the whole job.
Requests, devices, automation and AI share the same context. Investigate a case, review a change and follow the result without stitching together separate tools.
Know what’s next. Keep work moving.
See the request, the owner, the current stage and the next action together. Hand work over with its context intact.
An assistant that understands the work.
Bring case, device and policy context into the conversation to investigate issues and prepare the next action.
Catch drift. Make the response repeatable.
Define the desired state, test your response safely, and let an approved policy handle repeatable work.
Know what runs, where, and for whom.
See policies, execution identities and organization scope together before you extend automation across the fleet.
Product views with example data.
Less repetition.
More work resolved.
Delegate work. Keep control.
Let approved policies handle routine work. Keep consequential changes with the right approver, limit actions to authorized targets, and trace the result.
Scale your expertise across clients.
Use shared procedures across organizations while keeping each client’s data separate. Adapt targets, permissions and operating rules to the client you serve.
Built for the way
your team works.
From one person managing an office to an MSP serving many clients: bring requests, Windows, macOS and Linux devices, and automation into one operation.
You are the IT department.
Give yourself a second pair of hands.
Delegate investigations and repeatable fixes to the assistant. Spend your attention on decisions, exceptions and the people who need you.
- Ask in your own words
- Start with the problem or the result you need.
- Keep your fleet healthy
- Use policies to detect drift and apply reviewed responses.
- Build on yesterday’s work
- Keep successful fixes ready to use again.
Keep work moving.
Keep knowledge with the team.
Connect requests, machines and reviewed procedures. Give each technician the context to act, route approvals to the right people, and retain the evidence through every handover.
- One place to see what needs you
- Cases, approvals and operational context in a shared workspace.
- Access matched to responsibility
- Control what each team and its automation can do.
- Knowledge that stays with the team
- Versioned documents, scripts and Runbooks anyone authorized can build on.
Many clients.
One connected operation.
Bring each client’s machines, requests and automation into one platform, with clear organization boundaries and reusable operating knowledge.
- Client context follows the work
- Scope the workspace and assistant to the organization you manage.
- Reuse with local control
- Adapt a procedure to each client’s targets and rules.
- Evidence for every client
- Trace the action, the result and the person who authorized it.
European roots.
Control by design.
Confident automation starts with clear boundaries: who can act, what can change, and where your data goes.
Explore our security approach- Built in Europe
- Designed and built in Europe, with infrastructure on Scaleway in Paris.
- Your permissions govern the assistant
- The assistant operates within the signed-in user’s access. Organization boundaries are enforced in the database.
- Approvals and evidence
- Review consequential actions and trace what ran, where, and on whose authority.
- Know how your data is handled
- Hosting, model providers and data-processing terms are agreed with your organization before onboarding.
The work your team
handles every day.
Give people the help they need. Keep machines in the state you expect. Turn recurring incidents into procedures your team can rely on.
Get people working.
Onboard a colleague, install approved software or restore access. Carry the request from self-service through review, execution and confirmation.
Keep mixed fleets healthy.
Inventory, software rollout, patching and policy remediation across Windows, macOS and Linux. Scope each change and see the outcome for every target.
Resolve it. Make it reusable.
Investigate a recurring failure, apply a reviewed fix and verify recovery. Capture the procedure so your next response starts with what already worked.
Put your next IT task
in motion.
See OccamIQ investigate, plan and carry out the work around your team’s use case. Bring the outcome you want to achieve.